26 Jul 2012

Kaiser ranks highest in 2012 Employer Health Plan Study

26 Jul 2012

Now that the Affordable Care Act has been upheld by the Supreme Court, many employers are trying to find new ways to provide healthcare options to their employees. There are a variety of methods being pursued including defined contributions, vouchers, and exchange purchasing. Some employers are even considering cutting coverage altogether according to the J.D. Power and Associates 2012 Employer Health Plan Study released last month in which 47 percent of employers say they “definitely will” or “probably will” switch to a defined contribution model within a private exchange, allowing employees to select the coverage that best fits their needs, while also lowering employer costs.

The study is based on responses from 6,579 employers, and was fielded between April and May 2012. It measures six key factors affecting employer satisfaction with different insurers, and then ranks providers in two areas: fully insured plans (health plan assumes the risk of providing health coverage for insured events) and self-funded plans (employers bear the risk associated with offering health benefits).

Congratulations to Kaiser, who for the second year in a row, ranked highest in employer satisfaction for fully insured plans. Scoring 716 points (on a 1,000-point scale)  two points higher than last year and well above the overall satisfaction index average of 672. Kaiser performs particularly well in account servicing, problem resolution, program offerings, cost, and employee plan service experience.

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